Privacy Policy
Last updated: June 12, 2026
1. Who we are
SendBlix (“we”, “us”, “our”) provides a platform for businesses to send and manage WhatsApp messaging, campaigns, and analytics. This policy explains what information we collect and how we use it.
2. Information we collect
- Account data: name, email address, and organization details you provide when signing up.
- WhatsApp Business data: phone numbers, message content, delivery status, and contact records processed on your behalf via the Meta / WhatsApp Business APIs.
- Usage data: log data, device and browser information, and analytics about how you use the service.
3. How we use your information
We use the information to provide and operate the service, deliver WhatsApp messages and campaigns, generate analytics, provide customer support, ensure security, and comply with legal obligations. We do not sell your personal data.
4. Data sharing
We share data with infrastructure and processing providers (such as hosting, database, and Meta / WhatsApp) strictly to operate the service, and where required by law. These providers are bound to protect your information.
5. Data retention
We retain personal data only as long as needed to provide the service or as required by law. You may request deletion at any time (see below).
6. Your rights & data deletion
You may request access to, correction of, or deletion of your personal data. To request deletion, see our Data Deletion Instructions or email us at support@sendblix.com.
7. Security
We use industry-standard technical and organizational measures to protect your data. No method of transmission or storage is completely secure, but we work to safeguard your information.
8. Contact us
For any questions about this policy or your data, contact us at support@sendblix.com.